Cancelling your Flower Order: we require 48 hours notice to cancel a floral order, as we begin planning out or production and delivery timeline once we receive your order. Any orders not cancelled within the 48 hour window are eligible to receive store credit only. If you cancel before the 48 hour window, you are eligible for a full refund.

Updating your Flower Order: If you require an updated delivery address or updated line item, please contact us as soon as possible at hello@thesidewalkflowerssf.com, or give the shop a ring at (415) 571-8065 between 10-6 Monday through Saturday. We’ll try our best to accommodate the requested changes!

Inherent Quality of Flowers: Amanda Vidmar Design, Inc DBA The Sidewalk Flowers is not responsible for any mishandling of floral goods including but not limited to: improper water care, heat, weather, etc. If you’re unhappy with the quality of your floral designs provided by us and there was no improper handling of flowers, in most cases we are happy to provide a replacement arrangement within 24 hours. Please contact us within 24 hours to request a replacement arrangement. After the 24 hour window, we cannot offer a refund or replacement.

Delivery Rejection / Non-Delivery: Amanda Vidmar Design, Inc DBA The Sidewalk Flowers will not provide a refund in the event that a recipient rejects a delivery, for any reason.

Shop Merchandise & Non-Floral Goods: For non-floral purchases from our shop such as candles, candleholders, apothecary purchases, The Sidewalk Flowers Merch, etc, store credit is provided within 30 days of purchase, in original packaging, with receipt or proof of payment. We are not responsible for any items that are broken after purchase (for example, candles that have been improperly placed in candleholders and broken). All sale items are final sale and cannot be returned for store credit or refund.

In Store Pick Up is always free at our Cole Valley Location from 10am-6pm Monday through Saturday, unless otherwise noted (on occasion our shop is closed for an event) - we will contact you in advance if your pick up date has special hours.

Same Day Delivery: Any orders placed before 11am can be accommodated Monday through Saturday. Our shop is closed Sunday and does not fulfill deliveries. Occasionally, our shop can handle a last minute order, but please call our shop at (415) 571-8065 to confirm availability.

Delivery Location and Pricing of Daily Deliveries: We deliver throughout San Francisco as well as some South Bay, East Bay, and North Bay locations. To find out if we deliver to the zip code you’d like, you can type in the address to the shipping location on the check-out screen and see if we’re able to deliver to that location.

• San Francisco City Limits: $25

• East Bay & Marin: $35

• South Bay: $35-55 depending on location

Not sure about your delivery location? Email us at hello@thesidewalkflowerssf.com, or give the shop a call at (415) 571-8065 from 10am-6pm Monday through Saturday and one of our team members can assist in your inquiry.

Floral Return Policy: AMANDA VIDMAR DESIGN, INC DBA THE SIDEWALK FLOWERS IS NOT RESPONSIBLE FOR ANY MISHANDLING OF FLORAL GOODS INCLUDING BUT NOT LIMITED TO: IMPROPER WATER CARE, HEAT, WEATHER, ETC. IF YOU’RE UNHAPPY WITH THE QUALITY OF YOUR FLORAL DESIGNS PROVIDED BY US AND THERE WAS NO IMPROPER HANDLING OF FLOWERS, IN MOST CASES WE ARE HAPPY TO PROVIDE A REPLACEMENT ARRANGEMENT WITHIN 24 HOURS. PLEASE CONTACT US WITHIN 24 HOURS TO REQUEST A REPLACEMENT ARRANGEMENT. AFTER THE 24 HOUR WINDOW, WE CANNOT OFFER A REFUND OR REPLACEMENT.

Shop Merchandise & Non-Floral Goods Return Policy: FOR NON-FLORAL PURCHASES FROM OUR SHOP SUCH AS CANDLES, CANDLEHOLDERS, APOTHECARY PURCHASES, THE SIDEWALK FLOWERS MERCH, ETC, STORE CREDIT IS PROVIDED WITHIN 30 DAYS OF PURCHASE, IN ORIGINAL PACKAGING, WITH RECEIPT OR PROOF OF PAYMENT. WE ARE NOT RESPONSIBLE FOR ANY ITEMS THAT ARE BROKEN AFTER PURCHASE (FOR EXAMPLE, CANDLES THAT HAVE BEEN IMPROPERLY PLACED IN CANDLEHOLDERS AND BROKEN). ALL SALE ITEMS ARE FINAL SALE AND CANNOT BE RETURNED FOR STORE CREDIT OR REFUND.

WE REQUIRE 48 HOURS NOTICE TO CANCEL A FLORAL or Shop Merchandise (Non-Floral Goods) ORDER, AS WE BEGIN PLANNING OUT OR PRODUCTION AND DELIVERY TIMELINE ONCE WE RECEIVE YOUR ORDER. ANY ORDERS NOT CANCELLED WITHIN THE 48 HOUR WINDOW ARE ELIGIBLE TO RECEIVE STORE CREDIT ONLY. IF YOU CANCEL BEFORE THE 48 HOUR WINDOW, YOU ARE ELIGIBLE FOR A FULL REFUND.